Job Openings

Title: Winter Associate

Location: New York City

Pay: $17/hour

Bryant Park Corporation is hiring part-time, seasonal staff responsible for assisting with customer service at the Bank of America Winter Village.  The Winter Village is one of the most popular winter destinations in NYC and includes Manhattan’s only free-admission ice skating rink, iceless curling, Cozy Igloos, and more than 150 Holiday shops.  Winter Associates can expect to work in the following areas:

• Staffing the Bryant Park Tickets + Info kiosk. Responsibilities include but are not limited to assisting visitors with booking skate times and answering questions about the Rink, Holiday Shops, and other park amenities. Associates will sometimes need to step outside the kiosk to assist with crowd control and/or line management. 
• Winter Village communications. Responsibilities include but are not limited to responding to general inquiries via email, phone, and in-person, assisting the public with rebooking and refunds of tickets, and providing advice and guidance to guests. Associates can expect to work at the in-park kiosk and in the executive office.
• Staffing the Bryant Park Shop. Responsibilities include but are not limited to opening and closing the kiosk, taking inventory and restocking merchandise, maintaining a clean and organized product display, processing transactions, actively engaging with customers, answering questions, managing a cash drawer, and recommending products.
• Assisting with large public events such as the Bryant Park Tree Lighting, Santa’s Corner, and Kids Week. Responsibilities at these events include but are not limited to crowd control, checking tickets, and answering questions from members of the public.
• Helping with periodic tasks in the office and park, like filing, laminating, and research, and others to be determined.

Associates can expect to work 10-40 hours per week. Preference will be given to candidates who are willing to work on nights, weekends, and holidays.

Minimum Qualifications

• At least 1 year of retail sales, customer service, or visitor services experience.
• High school diploma or GED certificate.

Required Knowledge, Skills, Abilities

• Strong communication and interpersonal skills; ability to work in a team environment.
• Outgoing, mature, positive, and proactive.
• Responsible and detail-oriented with excellent observation skills.
• Organized and able to prioritize tasks in order of importance.
• Ability and willingness to work evenings, weekends, and major holidays.
• Access and responsiveness to email and text.
• Ability to lift up to 25 pounds.
• Ability and willingness to work outside in a variety of weather, stand for long periods of time, and get your hands dirty.

Preferred Qualifications

• Cash handling experience.
• Bachelor’s Degree.

What We Offer

• Perks include free skate rentals at Winter Village, and discounts at select park food vendors.
• Opportunities for professional development, through which participants can develop skills and knowledge applicable to the urban planning, event, and public space management fields, among others.

This position begins with a three-week trial period. Associates who receive a passing evaluation after 3 weeks will be invited to continue in their position.

The Winter Associate role will start in mid-October and is expected to run through early March. The length of the season is subject to change. Successful hires will be eligible for other seasonal employment opportunities with Bryant Park and its sister company the 34th Street Partnership.

Interested candidates should send their resume and a cover letter to winterjob(at)34bp.org.

Bryant Park is a public park conveniently located at 6th Avenue between 40th and 42nd Streets in midtown Manhattan. It is visited by over 12 million people each year and is one of the busiest public spaces in the world.

Bryant Park sanitation workers are expected to:

• Observe their surroundings to identify any problems and inform park supervisors
• Maintain stock of supplies
• Politely enforce the rules of the park
• Uphold high standards of cleanliness along a specific route within the park, including picking up litter, sweeping, wiping tables and emptying garbage bins
• Familiarize themselves with information about the park and layout to assist park visitors
• Take direction from management staff regarding special assignments
• Maintain neat appearance in uniform and hygiene
• Work evenings and weekends as needed on a scheduled basis
• Stand on a ladder to dust bathroom ceiling
• Work outdoors in most weather conditions
• Walk for most of their shift and lift things as heavy as 50 lbs.

Successful Bryant Park bathroom attendants and sanitation workers are:

• Able to understand written and spoken English
• Proficient in interpreting maps of the park to complete supervisors' instructions
• Perceptive to surroundings
• Prompt in completing tasks
• Flexible in their willingness to switch tasks at a moment's notice
• Courteous and helpful when answering any questions from park patrons
• Tidy in appearance and grooming

This is a full-time, permanent position requiring availability for morning, afternoon and night shifts throughout the week, including weekends. Applicants with previous maintenance experience are given preference in hiring.

Pay is $16/hour with opportunity for overtime with good performance.  Employees who work at least 30 hours a week will be eligible for health insurance after 90 days of full-time work.

How to Apply:

Please email your resume with job history and a current phone number to SanitationJob@34bp.org. Only applicants selected for an interview will be called. The interview will include a brief reading and comprehension test as well as a basic map-interpretation test. No advanced preparation is necessary for these tests.

Job Type: Full-time, Permanent