Job Openings + RFPs

Bryant Park Corporation is hiring part-time, seasonal staff responsible for assisting with customer service at the Bank of America Winter Village. The Winter Village is one of the most popular winter destinations in NYC and includes Manhattan’s only free-admission ice skating rink, iceless curling, Cozy Igloos, and more than 150 Holiday shops. Winter Associates can expect to work in the following areas:

• Staffing the Bryant Park Tickets + Info kiosk. Responsibilities include but are not limited to opening and closing the kiosk as well as assisting visitors with booking skate times and answering questions about the Rink, Holiday Shops, and other park amenities. Associates will sometimes need to step outside the kiosk to assist with crowd control and/or line management.
• Winter Village communications. Responsibilities include but are not limited to responding to general inquiries via email, phone, and in-person, assisting the public with rebooking and refunds of tickets, and providing advice and guidance to guests. Associates can expect to work at the in-park kiosk and in the executive office.
• Assisting with large public events. Examples include the Bryant Park Tree Lighting, Santa’s Corner, and Kids Week. Responsibilities at these events include but are not limited to crowd control, checking tickets, and answering questions from members of the public.
• Staffing the Bryant Park Shop. Responsibilities in the Shop may include but are not limited to opening and closing the kiosk, taking inventory and restocking merchandise, maintaining a clean and organized product display, processing transactions, actively engaging with customers, answering questions, managing a cash drawer, and recommending products.
• Helping with periodic tasks in the office and park, like filing, laminating, research, maintaining clean workspaces, doing inventory, and others to be determined.

Associates can expect to work 20-40 hours per week. Preference will be given to candidates who are willing to work on nights, weekends, and holidays.

Minimum Qualifications

• At least 1 year of retail sales, customer service, or visitor services experience.
• High school diploma or GED certificate.
• Required Knowledge, Skills, Abilities
• Strong communication and interpersonal skills; ability to work in a team environment
• Outgoing, mature, positive, and proactive
• Responsible and detail-oriented with excellent observation skills
• Organized and able to prioritize tasks in order of importance
• Ability and willingness to work evenings, weekends, and major holidays
• Access and responsiveness to email and text
• Ability to lift to 25 pounds at waist level
• Ability and willingness to work outside in a variety of weather, stand for long periods of time, and get your hands dirty

Preferred Qualifications

• Cash handling experience
• Bachelor’s Degree

What We Offer

• Perks include free skate rentals at Winter Village, and discounts at select park food vendors.
• Opportunities for professional development, through which participants can develop skills and knowledge applicable to the urban planning, event, and public space management fields, among others.

This position begins with a three-week trial period. Associates who receive a passing evaluation after 3 weeks will be invited to continue in their position.

The Winter Associate role will start in mid-October and is expected to run through early March. The length of the season and hours of operation are subject to change. Successful hires will be eligible for other seasonal employment opportunities with Bryant Park and its sister company, 34th Street Partnership.

To Apply
Interested candidates should email their resume and a cover letter to winterjob@34bp.org with “Bryant Park Winter Associate Application” in the subject line.

Bryant Park Corporation and the 34th Street Partnership are hiring seasonal Winter Associate Managers to oversee customer service staff at the Bank of America Winter Village and the Herald Square Holiday Fair.

Winter Managers must be energetic and assertive team leaders, enjoy working with the public in a variety of weather conditions, and be willing to get their hands dirty. A successful Winter Manager will have excellent customer service instincts, strong organizational skills, and the ability to multitask. The responsibilities of the Winter Associate Manager include, but are not limited to:

• Oversee the team of Winter Associates at both locations. This includes assigning duties and posts, monitoring breaks, ensuring staff are following schedules and procedures, and providing direction and support throughout the shift.
• Supervise day-to-day operations. Monitor staffing, guest flow, cleanliness, inventory, and general conditions at assigned areas and address issues as they arise.
  Field issues escalated by Winter Associates. Answer questions, resolve customer service concerns, make on-the-ground judgment calls, and determine when an issue needs to be escalated to office or senior management.
• Support customer services and crowd management. Assist with line management, crowd control, ticketing, and other public-facing responsibilities as needed.
• Coordinate between jobsites and departments. Communicate with office staff, park staff, and Winter Associates to ensure operational needs are addressed.
• Step into associate-level duties when needed. Managers should be prepared to perform the same customer service, ticketing, retail, attraction, crowd management, and other operational tasks expected of Winter Associates when staffing or operational needs require it.
• Monitor operating procedures. Ensure staff are following established procedures and immediately address safety or operational concerns.

Minimum Qualifications

• Staff management or supervisory experience
• Retail, customer service, visitor services, event operations, or related experience
• Strong communication and interpersonal skills
• Ability to work effectively as part of a team and lead staff in a fast-paced public environment
• Strong judgment and problem-solving skills
• Ability to multitask and prioritize tasks based on operational needs
• Ability and willingness to work evenings, weekends, and major holidays 

Required Knowledge, Skills, and Abilities

• Outgoing, mature, positive, and proactive
• Responsible and detail-oriented with excellent observation skills.
• Organized and able to prioritize tasks in order of importance.
• Strong customer service instincts and ability to handle difficult or unexpected situations professionally.
• Ability to give clear direction and hold staff accountable for following procedures and schedules.
• Willingness and ability to work outside in a variety of weather conditions and stand for long periods of time.
• Willingness to get hands dirty and assist with physical and operational tasks.
• Must be able to lift, stand, stoop, walk, and reach comfortably throughout the shift
• Ability to lift to 25 pounds at waist level
• Access to a cell phone with photo and texting capability
• Access and responsiveness to email

Preferred Qualifications

• Bachelor’s degree

Managers can expect to work approximately 30–40 hours per week. Availability to work nights, weekends, and major holidays are required.

The Winter Associate Manager role is expected to begin in mid-October and run through early March. The length of this position and hours of operation is subject to change based on our staffing needs.

This position begins with a three-week trial period. Managers who receive a passing evaluation after three weeks will be invited to continue in the position.

To Apply
Interested candidates should email their resume and a cover letter to winterjob@34bp.org with “Winter Associate Manager Application” in the subject line.

Visit this link to apply.

Visit this link to apply.

Visit this link to apply.

Bryant Park Corporation and 34th Street Partnership seek seasonal, part-time Public Programming Assistants (PPAs) to work as ushers at free public events and programs. PPAs work under the supervision of Program Managers and Front of House Managers. PPAs can expect to assist with the onsite implementation of a wide range of programs, including: literary events; music, dance, and theater performances; children’s events; fitness classes, and more events to be determined. This is not an event planning role, but rather an implementation role. Programs take place in Bryant Park, Herald Square, Greeley Square, Plaza33, and other public plazas in the 34th Street Partnership district.

This is an excellent opportunity to gain valuable experience at events large and small while working for two organizations that are dedicated to making New York City safer, cleaner, more beautiful, and more engaging. PPAs can expect to develop skills and knowledge relevant to the event production and public space management fields. PPAs are expected to uphold the mission of creating a rich and dynamic cultural, visual, and intellectual outdoor experience for New Yorkers and visitors alike in some of the most visible public spaces in the world.

Duties include

• Execute public programs and activities in the parks, including equipment setup, communication with instructors and/or performers, crowd management, and supervision of the event
• Serve as a park ambassador and interact with visitors politely and patiently while enforcing park rules
• Troubleshoot logistical event issues and manage accordingly
• Coordinate with other park staff for event setup and breakdown
• Document events by conducting attendance counts and taking photos as needed
• Prepare timely reports on event execution for Program Managers
• Prepare materials for upcoming events, including helping trim and laminate informational signage
• Fulfill administrative duties, including data entry, as needed and as scheduling allows
• Occasionally prepare for events by removing furniture, placing chairs in rows, and arranging barricades, stanchions, and signage
• Other responsibilities as assigned by supervisor

Qualifications

• Experience in event staffing, retail and/or customer service preferred
• Ability and willingness to work outdoors in most weather conditions
• Possess a “no job too small” attitude, willing to get hands dirty to produce a successful result
• Ability to maintain high energy and friendly attitude throughout entire shift
• Flexibility to work non-traditional/irregular hours – many events take place in evenings and on weekends
• Responsible, proactive, collaborative, and outgoing
• Possess strong communication and observational skills
• Ability to think critically about successes and flaws of an event
• Ability to take direction, but also problem-solve individually as needed
• Ability to lift 20 pounds regularly and 50 pounds occasionally, and stay on feet for extended periods of time (5+ hours)
• Interest in event planning, production, recreation, and/or public space management is preferred
• Experience with audio equipment is preferred
• Four-year college degree, completed or in progress, is preferred

Availability

• Applicants must be available to work from late April through September (exact dates are flexible)
• Applicants can expect to work a range of irregular shifts as the event schedule dictates
• Ideal applicants have consistent evening and/or weekend availability
• The position may suit those looking to supplement a part-time job. PPAs may work anywhere between 15 - 35 hours per week.

This is an in-person job which cannot be performed remotely.

Compensation is $18 per hour. Hours worked on Memorial Day, Independence Day and Labor Day will be paid at an overtime rate. Overtime is not otherwise anticipated.

PPAs must maintain a polished professional appearance, which includes wearing the provided uniform shirt, following the dress code, and keeping jewelry to a minimum.

To Apply
Interested candidates must email ppajob@34bp.org with "Public Programming Assistant" and your name in the subject line and attach your resume and a brief cover letter. A brief cover letter is required to be considered for this position.***

Phone calls and office visits will NOT be accepted. Due to number of applications, we will only be contacting applicants with whom we wish to move forward.

Bryant Park Corporation seeks seasonal stagehands to facilitate summer events at Bryant Park. Located in the heart of midtown, Bryant Park hosts several free arts and culture programs, including Movie Nights, Yoga, Broadway in Bryant Park, and Picnic Performances.

Stagehands will work at the Fountain Terrace stage under the direction of a Technical Director. The ideal candidate is affable, competent, and comfortable with performing multiple low/mid-skilled cross disciplinary tasks during the in/out cycles of weekly events, with the opportunity to assist with stage and equipment maintenance in between events.

Stagehand duties include, but are not limited to:

• Setting up and breaking down the backstage perimeter on event days (arranging portable barriers, setting up tents, etc.)
• Installation and storage of banners and other flying goods
• Installation and storage of temporary lighting elements
• Sweeping, mopping, light cleaning, and other duties customary at a performance venue

As an outdoor venue, Bryant Park Corporation produces events in a variety of different weather conditions. Stagehands should be prepared to work in extreme heat, rain, dust, and other intense conditions.

This is a flexible position with varying hours, contingent upon the number of events being produced on a weekly basis. Shifts are offered at a four-hour minimum, and typically range between 4 -12 hour calls. Calls are most typically offered on Mondays, Thursdays, and Fridays, with occasional weekend work. Stagehands can expect opportunities through the end of September.

Compensation starts at $30/hour. Overtime is offered for work over 40 hours per week and for hours worked past midnight.

To Apply
Interested candidates should email a resume to eventsjob@34bp.org with the subject line “Stagehand” and your name. Phone calls and office visits will not be accepted. Due to the high number of applications, we will only be contacting applicants with whom we wish to move forward.